CIBC Bank USA NetBanking services agreement

Electronic disclosure and consent agreement

Effective September 18, 2017
 

General

This CIBC NetBanking Electronic Disclosure and Consent Agreement (“Electronic Consent Agreement”), applies to all communications for products and services offered by CIBC Bank USA including those offered through CIBC NetBanking and e-Statements, our electronic statement service (“e-Statements”). You must agree to this Electronic Consent Agreement prior to accepting the CIBC NetBanking Services Agreement, which you must accept before you can use CIBC NetBanking Services and prior to accepting the Statement Service Agreement and Disclosure, which you must accept before you can enroll in our e-Statements services.
 

Definitions

The terms “we,” “us” and “Bank” refer to CIBC Bank USA or any affiliate, agent, independent contractor or designee that we may, at our sole discretion, involve in the provision of CIBC NetBanking services.

The terms “you” and “your” refer to the user of CIBC NetBanking, whether singular or plural, who: (1) is an individual or entity that is the owner of an account or a party-in-interest of an account at the Bank or (2) is an individual authorized by an account owner or a party-in-interest to view account information or effect transactions in an account.

The term “Communication” means any customer agreements or amendments to those agreements, disclosures, notices, responses, transaction history, privacy policies and all other information related to your accounts at the Bank, including but not limited to CIBC NetBanking Services and e-Statements. Communications are not limited to information that we are required by law to provide to you in writing.
 

Scope of Statements to be Provided in Electronic Form

When you use a CIBC NetBanking Service, you agree that we may provide you with any Communications in electronic form and that we may discontinue sending paper Communications to you, unless you withdraw your consent as described in this Electronic Consent Agreement. Your consent to receive electronic Communications and transactions includes, but is not limited to, the following:

  • All legal and regulatory disclosures and Communications associated with your accounts at the Bank including products or services available through CIBC NetBanking Services and e-Statements;
  • Notices or disclosures about a change in the terms of this Consent Agreement; and
  • Our responses to your requests related to your Accounts, including CIBC NetBanking Services and eStatements.

Your consent to receive Communications electronically does not enroll you in the program to receive your official bank statements electronically (e-Statements). You must enroll for our e-Statement services separately if you want to receive your statements electronically instead of in paper format sent through the U.S. mail. You can enroll in our e-Statement services by visiting the “Accounts” tab in your CIBC NetBanking profile and selecting “Statements”.
 

Method of Providing Statements to You in Electronic Form

All Communications that we provide to you in electronic form will be provided either (1) via e-mail; (2) by access to a website that we will designate in an e-mail notice we send to you at the time the information is available; or (3) by access to a website that we will generally designate in advance.
 

How to Withdraw Consent

You may withdraw your consent to receive Communications in electronic form by sending written notification to us at CIBC Bank USA, 6825 West 111th Street, Worth, Illinois 60482, Attention: Client Services. Withdrawal of your consent to receive electronic Communications will be effective only after we have a reasonable period of time to process your request. At our option, we may treat your provision of an invalid e-mail address or the subsequent malfunction of a previously valid e-mail address as a withdrawal of your consent to receive electronic Communications. Withdrawal of your consent to receive Communications electronically will terminate your use of CIBC NetBanking Services.
 

How to Update Your Records

It is your responsibility to provide us with an accurate and complete e-mail address, contact and other information related to this Electronic Consent Agreement and your Accounts and to maintain and update promptly any change in this information. You can update your information through CIBC NetBanking Services or by contacting us at:

CIBC Bank USA
6825 West 111th Street
Worth, Illinois 60482
Attention: Client Services
 

Hardware and Software Requirements

In order to access, view and retain electronic Communications that we make available to you, you must have:

  • A PC or Macintosh® computer with Internet access and browser software that supports 128-bit encryption;
  • Sufficient electronic storage capacity on your computer’s hard drive or other data storage unit; and
  • An email account with an Internet Service Provider and email software in order to participate in our electronic Communications program 

We recommend that you use one of the latest commercially available browser versions offered by Microsoft® or Mozilla® to optimize Online Banking performance.

At a minimum, your computer should be equipped with:

  • 133 Mhz processor
  • 64 Mg of memory
  • 56k modem
  • 800x600 screen resolution

You will also need Adobe® Reader® software version 5.0 or higher in order to read your online statements through our e-Statements service. To retain a printed copy of your online statements, you will need a printer connected to your computer that is capable of printing from your Internet web browser.
 

Requesting Paper Copies

We will not send you a paper copy of any Communication, unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic Communication by printing it yourself or by requesting that we mail you a paper copy, provided that your request is made within a reasonable time after we first provided the electronic Communication to you. To request a paper copy, send your written request via U.S. mail to:

CIBC Bank USA
6825 West 111th Street
Worth, Illinois 60482
Attention: Client Services

We may charge you a reasonable service charge, of which we have provided you with notice, for the delivery of paper copies of any Communication provided to you electronically pursuant to this authorization. We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically. 

Communications in Writing

All Communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records a copy of this Electronic Consent Agreement and any other communication that is important to you.
 

Federal Law

You agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.
 

Termination and Amendments

We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.
 

Consent

By clicking on the checkbox on the enrollment page, you give your consent to provide electronic Communications to you as described in this Electronic Consent Agreement. You further agree that your computer satisfies the hardware and software requirements specified above and that you have provided us with a current e-mail address at which we may send electronic Communications to you, and that your are able to view and print this Agreement.