Accessibility Quick Links
Contact client services
Recognize the signs of fraud
Phone calls and voicemail
Ignore calls from unknown numbers that claim to come from reputable sources, like CIBC, and request urgent money transfers or threaten government, police or legal action.
Websites and online ads
Be cautious about claims of technology support or ads that seem odd. Downloading files or entering your banking details on suspicious websites may expose your computer to malware or viruses.
Email and text messages
Safe or scam? Test your fraud knowledge.
Identify different types of fraud and scams
Feel safe when you bank with us
24/7 fraud monitoring
Rest easy while we track suspicious activity, out-of-state and international transactions, changes in contact information and more.
Account alerts
Choose from a variety of notifications that can be sent right to your phone so you'll always be in the know.1
Trusteer Rapport™
Safeguard your online banking identity with Trusteer Rapport, a type of banking security software offered free to CIBC clients.
Learn more about fraud prevention
- US Department of Justice Opens in a new window.
- Federal Trade Commission Opens in a new window.
- US Department of Justice Fraud Reporting Opens in a new window.
- Federal Trade Commission Identity Theft Support Opens in a new window.
- Equifax Consumer Services Center Opens in a new window.
- FBI Scams and Safety Opens in a new window.
- Consumer Assistance at Experian Opens in a new window.
- FBI Internet Crime Complaint Center Opens in a new window.
- Transunion Credit Help Opens in a new window.