Contact CIBC Bank USA

Client Support Center

877-448-6500 Opens your phone app.

CIBC Bank USA Telephone Banking — 24 hours

Business NetBanking assistance

Lost or stolen card?

800-236-2442 Opens your phone app.

Call the emergency help desk and we’ll get everything back on track.

CIBC U.S. Corporate Headquarters

120 South LaSalle Street
Chicago, Illinois 60603
312-564-2000 Opens your phone app.


Attn: Customer Service
6825 West 111th Street
Worth, Illinois 60482

For more details on reporting an error on a closed-end mortgage loan, visit the Notice of Errors and Requests for Information page.

Whistleblower Hotline

If you have concerns about irregular business activities or behavior that could put CIBC’s integrity or reputation at risk, you can report the matter to CIBC by using the confidential and anonymous Whistleblower Hotline Opens in a dialog..

Account verifications

For credit and audit requests for your loan or deposit accounts, please use our verified partner Opens in a dialog..

*Email is not a secure method of communication and should not be used to send personal or financial information.