Contact CIBC Bank USA

Client Support Center

Need to report fraud? Call us at the number above.

Learn more about account safety measures in our fraud education center.

CIBC Bank USA Telephone Banking — 24 hours

Business NetBanking assistance

Lost or stolen card?

CIBC U.S. Corporate Headquarters

Mortgages

For more details on reporting an error on a closed-end mortgage loan, visit the Notice of Errors and Requests for Information page.

Whistleblower Program

If you have concerns about irregular business activities or wrongdoing that could put CIBC’s integrity or reputation at risk, you can report the matter — anonymously, if you prefer — to CIBC by using the confidential Whistleblower Program Opens in a dialog..

Account verifications

For credit and audit requests for your loan or deposit accounts, please use our verified partner Confirmation Opens in a dialog..

*Email is not a secure method of communication and should not be used to send personal or financial information.