Accessibility Quick Links
Contact client services
Contact CIBC Bank USA
Client Support Center
877-448-6500
CIBC Bank USA Telephone Banking — 24 hours
Business NetBanking assistance
Lost or stolen card?
800-236-2442
Call the emergency help desk and we’ll get everything back on track.
CIBC U.S. Corporate Headquarters
CIBC
120 South LaSalle Street
Chicago, Illinois 60603
312-564-2000
Mortgages
CIBC U.S.
Attn: Customer Service
6825 West 111th Street
Worth, Illinois 60482
For more details on reporting an error on a closed-end mortgage loan, visit the Notice of Errors and Requests for Information page.
Whistleblower Hotline
If you have concerns about irregular business activities or behavior that could put CIBC’s integrity or reputation at risk, you can report the matter to CIBC by using the confidential and anonymous Whistleblower Hotline Opens in a dialog..
Account verifications
For credit and audit requests for your loan or deposit accounts, please use our verified partner Confirmation.com Opens in a dialog..
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