Contact CIBC Bank USA

Client Support Center

CIBC Bank USA Telephone Banking — 24 hours

Business NetBanking assistance

Lost or stolen card?

CIBC U.S. Corporate Headquarters


For more details on reporting an error on a closed-end mortgage loan, visit the Notice of Errors and Requests for Information page.

Whistleblower Hotline

If you have concerns about irregular business activities or behavior that could put CIBC’s integrity or reputation at risk, you can report the matter to CIBC by using the confidential and anonymous Whistleblower Hotline Opens in a dialog..

Account verifications

For credit and audit requests for your loan or deposit accounts, please use our verified partner Confirmation Opens in a dialog..

*Email is not a secure method of communication and should not be used to send personal or financial information.