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Service of legal process
To serve court orders, subpoenas, civil investigative demands, levies, garnishments, citations to discover assets, and other legal process documents regarding clients of entities in CIBC’s US Region, please follow the below instructions.
Note: By providing these instructions, CIBC does not consent to the jurisdiction of any particular geography, court or other body. You must follow the applicable legal requirements and guidelines of the relevant jurisdiction for the matter, including, but not limited to, those requiring personal service. CIBC does not waive any claims or defenses to contest jurisdiction, or service if not properly served.
Addresses and methods for service
Use the following addresses for service by mail (regular, certified, registered, or a third-party service such as FedEx, UPS, DHL) or by personal service during regular weekday business hours. For time-sensitive matters, you may want to use personal service or a method that allows for tracking.
Please note that we do not accept service by fax or email. However, you may email courtesy copies to CIBC’s US Legal Process team, which handles these matters, at Mailbox.USLegalProcess@cibc.com Opens your email app..
- CIBC Bank USA: Legal Department, 120 South LaSalle Street, Chicago, IL 60603
- CIBC Inc.: Legal Department, 120 South LaSalle Street, Chicago, IL 60603
- CIBC Private Wealth Advisors, Inc.: 181 West Madison Street, 36th Floor, Chicago, IL 60602
- CIBC National Trust Company: 3290 Northside Parkway, 7th floor, Atlanta, GA 30327
- CIBC Delaware Trust Company: 1 Righter Parkway, Suite 180, Wilmington, DE 19803
- CIBC Private Wealth Group, LLC: 3290 Northside Parkway, 7th Floor, Atlanta, GA 30327
- CIBC World Markets Corp.: 425 Lexington Ave., 3rd Floor, New York, NY 10017
- Canadian Imperial Bank of Commerce, New York Branch: 425 Lexington Ave., 3rd Floor, New York, NY 10017
Please ensure that you are serving the correct CIBC entity.
If you are attempting to serve our ultimate parent financial institution, Canadian Imperial Bank of Commerce, headquartered in Toronto, you must serve that entity directly; CIBC entities in the US cannot accept service on its behalf. To serve that entity, please use the following address:
CIBC Legal Department
CIBC Square South
81 Bay Street, 20th Floor
Subpoenas served in Canada must comply with Canadian laws.
Timeframes for processing
Our objective generally is to begin processing requests on the same business day they were received, if received by 3:00 pm local time; if received after 3:00 pm, we will begin processing them on the next business day. Requests to freeze funds can be fulfilled only during weekday business days, during business hours that our systems are available to fulfill such requests.
For subpoenas and other requests for production of records, we will gather and produce the records as soon as possible, but processing and production timeframes will depend on the volume and nature of the information requested.
Fees for processing
We charge fees for our time and costs, as allowed by applicable law. We will provide notice to you of these fees before charging them. We may require that you pay these fees before we produce any records to you.
You may contact CIBC’s US Legal Process team with questions at Mailbox.USLegalProcess@cibc.com Opens your email app.. As noted, we do not accept service of process via email or fax, but will respond to emailed questions as soon as possible.