Transcript: Phishing

CIBC Commercial Banking Phishing

[This video uses animation to convey spoken content.]

[Music plays]

[The CIBC logo appears.]

[Cyber fraud prevention: Phishing]

>>Narrator: You receive a text message from your bank.

[A mobile phone appears on screen. A text message pops up on the phone.]

The text message says your bank card has been compromised. You need to click the link to fix it.

When you click, the website asks you to verify some unusual information that your bank would not normally ask.

[A login page opens asking to input “Your mother’s maiden name”, your “Social insurance number”, and your “Online banking login”]

Be careful, you may have been targeted by a phishing scam.

[What is phishing?]

More and more business is conducted online every day, and that puts all of us at increased risk for online fraud.

Phishing is a common way that criminals attempt to steal money. Typically, a fraudster impersonates a government entity such as the CRA, a well known business, or a large national bank.

They’ll contact you by text or phone and attempt to trick you into revealing your personal information.

[Recognize fraud]

You might not realize you’ve been a victim until it’s too late. Keep your information private by looking out for the following signs.

Texts, phone calls, or emails that contain offers that seem too good to be true.

Urgent requests to provide account information, login credentials, or for personal information that could be used to verify your identity.

Messages or websites that contain:

suspicious links or attachments;

branding that doesn't quite match the company's usual style;

or language that seems unusual for the sender, such as spelling and grammar errors.

[Protect yourself]

You can protect yourself and your personal information by remembering these 6 simple rules.

[Be skeptical]

Think twice about suspicious texts, phone calls, and emails, especially when asked for information they should already have.

[Verify]

If you receive a suspicious communication, call back on a trusted number to confirm the request was real.

[Don’t engage]

Don’t respond, don’t click any links, and don’t open any file attachments.

[Protect your password]

Regularly update your passwords and never use the same password across multiple accounts.

Enable two-step or multi-factor login authentication for your accounts.

[Protect your email]

Turn on email spam filters.

And pay attention to anti-phishing warnings and notifications.

[Learn more]

And stay informed about the latest phishing scams that could compromise your passwords.

Cybercrime is on the rise, but you can protect yourself and your business.

[To learn more about fraud, visit us.cibc.com/FraudPrevention.]

[Legal disclaimer: The CIBC logo is a trademark of CIBC.]