Business Mobile Privacy Policy

Introduction

This CIBC U.S. BNB Mobile Privacy Policy (the “Privacy Policy”) applies to users of the CIBC U.S. BNB Mobile application (the “Application”) offered by CIBC Bank USA (“CIBC”, “we”, “us”). The Application is available to holders of certain commercial accounts at CIBC. The Privacy Policy describes CIBC’s collection, use, and disclosure of information from and about users in connection with the Application. This Privacy Policy does not apply to any CIBC mobile application for consumer accounts.

Information we collect

In connection with the Application, CIBC may collect information from and about individual users of the Application and the CIBC client on whose behalf the user is using the Application, such as:

Business ownership and authorized signer information
Business contact information — such as name, email address and/or phone number
Mobile phone number
Location information
Information about, and access to, camera of device used to access the Application
Internet protocol (IP) addresses
Network and internet settings
Account and transaction activity, including information about third parties with whom users transact and information about deposited checks

How we collect this information

CIBC, including through use of third-party services, may collect this information in the following ways:

Through users’ use of the Application, such as by establishing an account, logging on and off, conducting transactions, using a device’s camera to deposit checks, and sending messages
From users other than through the Application, such as by telephone, email, or other communication
From CIBC clients, which may be users’ employers

How and why we use and share this information

In connection with the Application, CIBC may use this information in the following ways. To fulfill the reason the user provided the information, such as to provide access to the Application, facilitate mobile check deposits and other transactions, and provide user support
To process user requests, purchases, transactions and payments
To create, maintain, customize and secure the accounts users interact with
To provide, maintain, support, personalize, and develop the Application and CIBC’s website, products, and services
To confirm the authority of users to access the Application and any account accessed by the Application
To detect, prevent, and address fraud, unauthorized transactions or access, and other risks
To comply with legal and/or regulatory requirements and risk management expectations
To respond to legal and/or regulatory requests or orders, such as from law enforcement, regulators, courts, or other authorities

These uses may involve sharing with any of our affiliates (persons or entities under common ownership or control with us), our service providers, and/or unaffiliated third parties.

How we collect this information

CIBC, including through use of third-party services, may collect this information in the following ways:

Through users’ use of the Application, such as by establishing an account, logging on and off, conducting transactions, using a device’s camera to deposit checks, and sending messages
From users other than through the Application, such as by telephone, email, or other communication
From CIBC clients, which may be users’ employers

How and why we secure this information

To protect information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. For more information, please review our Online Privacy, Security and Information Gathering Policy.

How and why we retain this information

We keep information as long as it is necessary or relevant for the purposes for which it was collected, in accordance with CIBC’s record retention policies. We also keep information as required by law.

California Privacy Notice

The California Consumer Privacy Act (CCPA) gives California residents additional privacy rights. For information about how CIBC handles personal information subject to the CCPA and how California residents can exercise individual rights under the CCPA, please refer to our CCPA privacy notice.

Language

All CIBC Bank USA products and services are offered and serviced in English only.

Questions

If you have questions about this Privacy Policy, please contact CIBC’s US Client Support Center at 877-448-6500 Opens your phone app. or email privacyrights@cibc.com Opens your email app..
If you have questions about your commercial account at CIBC or the Application, please call 312-564-6800 Opens your phone app. or email TMClientServices@cibc.com Opens your email app..