What you need to know

Recognize the types of card fraud

Skimming and cloning

Skimming devices can be illegally attached to ATMs and point-of-sale terminals to copy debit and credit card numbers when you swipe or insert your card. Fraudsters also use hidden cameras to capture PINs. 

Card not present (CNP)

Fraudsters may attempt to make fraudulent purchases over the phone, online or by mail using stolen card numbers and PINs. Many online merchants ask for the 3-digit CVV (card verification value or card security code) number to confirm authenticity. 

Lost or stolen card

Fraudsters can make unauthorized transactions on your missing debit and credit card. It's important to report a lost or stolen card right away so we can help prevent unauthorized use.

Identity theft

Fraudsters can use your card to make transactions without your knowledge. They can use stolen debit and credit cards or information, or apply for new credit cards using stolen personal information.

Understand the safeguards behind fraud prevention

Learn how the technology we invest in and the self-serve features we offer can help protect your debit and credit cards from fraud. 

Follow our best practices to protect yourself

Notice anything suspicious? Let us know.

Call us: 877-448-6500 Opens your phone app.

Explore more about debit and credit card fraud

Federal Bureau of Investigation Opens in a new window.

Read about the latest consumer and industry fraud alerts and how to protect your information. 

Internet Crime Complaint Center Opens in a new window.

Report fraud when it happens and track the latest data on fraud happening across the country.

American Bankers Association Opens in a new window.

Get connected with the resources banks use to help you identify, prevent and report fraud.