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Learn about the different types of fraud and scams
Debit and credit card fraud
Identity fraud and theft
Telephone fraud
Phishing
Job scams
Debit and credit card fraud
Identity fraud and theft
Phishing
Romance scams
Emergency scams
Telephone fraud
Investment scams
Safe or scam? Test your fraud knowledge.
Explore how common scams work
Video: Cryptocurrency scams (2:30)
Video: Threat and emergency scams (2:21)
Bank safely with our tips
Make unique and difficult passwords that only you know and are hard to guess. Passwords shouldn't contain personal information.
Use different passwords for your accounts. Don't save them on your device or write them down. To reset your password, sign on to CIBC NetBanking.
Use alerts on your bank accounts to monitor your account activity. Set up and customize alerts by signing on to CIBC NetBanking.
Your history should only consist of transactions you've made or authorized. If you don't recognize a transaction, let us know right away.
Going paperless can reduce the risk of identity theft while making it easy to review your history. Sign up for eStatements in CIBC NetBanking.
Send money instantly or deposit money directly into your account. Track your deposits and enable multifactor authentication to protect your account.
Be alert when navigating websites or responding to emails and texts. Don't follow suspicious links and attachments.
If you receive a message asking for immediate action and don't know the sender, look out for spelling mistakes or threatening language.
Install antiviral software on your computer and check if your phone service provider offers port protection for your SIM.
Explore more resources about fraud
CIBC Client Protection Playbook
Additional resources