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What you need to know
What's payment fraud?
Recognize the types of payment fraud
Unauthorized transactions
Fraudsters use a variety of scams and tactics to steal personal and banking information to make fraudulent online purchases.
Payment interception
Fraudsters intercept a transaction in the middle of the sales process. They change bank account information to receive payment or products and services.
Friendly fraud transactions
Clients make claims about a product to get their money back. This usually occurs when they order items from a business with their own banking information. When the client receives their order, they call their bank stating the transaction was unauthorized or they contact your business saying their order was lost or damaged.
Fake returns
Fraudsters request a refund and say they've returned the item, but the vendor doesn't receive it. Sometimes, fraudsters may send one item back but claim there were more contents in the package and demand a full refund.
Stay safe with our tips
Notice anything suspicious? Let us know.
Explore more about payment fraud
Internet Crime Complaint Center Opens in a new window.
Report fraud when it happens and track the latest data on fraud happening across the country.
American Bankers Association Opens in a new window.
Get connected with the resources banks use to help you identify, prevent and report fraud.
Cybercrime Support Network Opens in a new window.
Get the information you need to protect yourself from business cybercrime