Latest updates from our team

A man standing in front of a warehouse.

CIBC announces immediate measures to support our U.S. clients

CIBC is offering proactive, focused solutions to help reduce the financial pressure being felt by our clients as a result of this pandemic.

A family at home.

CIBC announces proactive precautionary measures to help slow the spread of COVID-19

We’ve implemented new measures in our U.S. banking centers to support public health efforts to manage the spread and flatten the curve of COVID-19.

Members of the CIBC team.

It’s a Challenging Time — and We’re Here to Help YouOpens a new window in your browser.

We’re monitoring COVID-19 related events closely and have plans in place to ensure you can continue to manage your finances with us. Learn how you can safely bank with us remotely. 

Meeting your needs in challenging times – a letter from our CEO

Victor Dodig, President and CEO, shares his thoughts and outlines the actions we're taking to help CIBC clients navigate through this environment.

Ways to Bank

Online Banking

CIBC NetBanking is safe, easy and available anytime. Sign onOpens a new window in your browser..

You can also bank anywhere, anytime with the CIBC mobile app. Download the CIBC mobile app from the App storeOpens a new window in your browser. or from Google PlayOpens a new window in your browser..

Don’t have a smartphone? CIBC Bank USA Telephone Banking is available 24 hours a day. Call 1-877-825-5554Opens your phone app.


Client Support Center

Client Support Center team members are available to assist with your banking needs. Our team is available Monday through Friday from 8 am to 7 pm CDT and Saturday from 8 am to 1 pm CDT. Call us at 1-877-448-6500Opens your phone app.

Banking Centers and ATMs

As always, we’re here to help you manage your money. Find a banking center or ATMOpens a new window in your browser..

Effective March 18, 2020, to lighten foot traffic and minimize exposure to you and our team, we are adjusting operations at our banking centers. This includes temporarily closing some offices, limiting others to drive-up only and reducing lobby hours at those remaining open.

Protect Against COVID-19 Scams

Since the arrival of COVID-19, there has been an unfortunate rise in scams which play on fears related to the pandemic. Around the world, fraud schemes are increasing in both quantity and sophistication as scammers find more deceptive ways to exploit the latest technologies and trick consumers.

Learn more about the different kinds of fraud and how you can protect yourself

Read our fraud prevention tips (PDF, 465 KB) Opens a new window in your browser.