Latest updates from our team

CIBC extends relief programs for U.S. consumer clients

CIBC is offering proactive, focused solutions to help reduce the financial pressure being felt by our clients as a result of this pandemic.

Updated information regarding our U.S. CIBC Banking Centers to respond to COVID-19

Learn more about important changes to our banking center operations or check banking center availability.

It’s a challenging time — and we’re here to help youOpens a new window in your browser.

We’re monitoring COVID-19 related events closely and have plans in place to ensure you can continue to manage your finances with us. Learn how you can safely bank with us remotely. 

Meeting your needs in challenging times — a letter from our CEO

Victor Dodig, President and CEO, shares his thoughts and outlines the actions we're taking to help CIBC clients navigate through this environment.

Ways to bank

Digital Banking

CIBC US NetBanking®is safe, easy and available anytime. Sign onOpens a new window in your browser..

You can also bank anywhere, anytime with the CIBC US Mobile Banking® App. Download the mobile app from the App storeOpens a new window in your browser. or from Google PlayOpens a new window in your browser..

Don’t have a smartphone? CIBC Bank USA Telephone Banking is available 24 hours a day. Call 1-877-825-5554Opens your phone app..

Client Support Center

Client Support Center team members are available to assist with your banking needs. Our team is available Monday through Friday from 8:00 am to 7:00 pm CDT and Saturday from 8:00 am to 1:00 pm CDT. Call us at 1-877-448-6500.Opens your phone app.

CIBC Banking Centers and ATMs

As always, we’re here to help you manage your money. Find a banking center or ATMOpens a new window in your browser..

As of June 29, 2020, select banking center lobbies in the U.S. will reopen and all drive-up hours will be extended. We continue to provide by-appointment branch banking and access to safe deposit boxes at banking centers where the lobbies remain closed.

Financial insights and resources

Our experts from CIBC Private Wealth provide ongoing analysis on the impact of COVID-19, prospects for financial recovery and considerations for portfolio and wealth planning.

Learn moreOpens a new window in your browser.

Sometimes, financial hardship is unavoidable. When you have trouble keeping up with your loan payments during uncertain times, or your property is damaged due to a natural disaster, we’re here to help.

Protect against COVID-19 scams

Since the arrival of COVID-19, there has been an unfortunate rise in scams that play on fears related to the pandemic. Around the world, fraud schemes are increasing in both quantity and sophistication as scammers find more deceptive ways to exploit the latest technologies and trick consumers.

Fraud prevention

Learn more about the tools CIBC offers to keep your account secure and protect against fraud.

Types of fraud

Understand the common characteristics of fraud and how to stay vigilant against scams with our Fraud Tip Sheet.

Situational awareness

Read more from the City of Chicago about being aware of COVID-19-related schemes (PDF, 235 KB) Opens a new window in your browser..